Effective date: 11/20/2023

This Privacy Policy describes how Botmeni ('we', 'our', or 'the Application') collects, uses, and shares information obtained when you interact with our application that integrates with the MercadoLibre platform.

1. Information We Collect

Information Provided by the User: When using our application, we may collect personal information you voluntarily provide, such as your name, email address, contact details, and payment information if required for our services.

MercadoLibre Account Information: To provide our services, we may request and access certain information from your MercadoLibre account, such as user identifiers, item details, customer inquiries, purchase history, and any other relevant data to enhance your experience with our application.

Automatic Information: We may automatically collect certain information when you use our application, such as IP addresses, device type, operating system, approximate location data, cookies, and similar technologies to improve application functionality and security.

2. Use of Information

We use the collected information to:

Provide and improve our services. Personalize and tailor the user experience. Process transactions and facilitate interaction with the MercadoLibre platform. Send application-related communications, updates, and promotional offers if you have consented to receive them.

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

With service providers that assist us in providing application-related services. With MercadoLibre and its affiliates, to the extent necessary for our application's integration and functionality. When required by law or in response to valid legal requests to comply with legal obligations.

4. Information Security

We implement appropriate security measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may exercise these rights or inquire about your data processing by contacting us through the means provided at the end of this Privacy Policy.

6. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our application, indicating the effective date of the changes.

7. Contact

If you have any questions, comments, or concerns about this Privacy Policy or how we handle your personal information, please contact us at  soporte@botmeni.com

By using our application, you accept and consent to the terms and conditions described in this Privacy Policy.

Last update: 11/20/2023

Thank you for trusting Botmeni

Botmeni  soporte@botmeni.com